FAQ's
Orders & Payments
Yes, you can enjoy free shipping worldwide
We accept the following payment methods:
- Visa
- Mastercard
- American Express
- JCB
- Apple Pay
- Google Pay
- PayPal
Once you have placed an order you will shortly receive a confirmation email. Please check your Junk/Spam folder. If you have not received your order confirmation email please contact the customer support via the website.
Once you've placed your order, you will be directed to an order confirmation message which will contain your order number. This information will also be emailed to you; this can take up to 60 minutes to arrive in your inbox- so hold tight! Once our team at the warehouse have processed your order, you will receive a second email to let you know that your order is on its way to you.
Returns & refunds
Simply post it to us. Please contact customer service for return address.
Make sure your order number, name, address, email, phone number and instructions are included and any comments.
All returns remain the responsibility of the purchaser until received by Revella The Label.
In either case, you must present the receipt you received in your parcel & indicate the reason for the return or exchange.
We process refunds using the original form of payment.
Please note that delivery costs will be excluded from the refund unless goods are returned in accordance with your statutory rights (e.g. they are faulty or not as ordered).

